Your Questions, Answered
-
Each piece is handmade with care, intention, and love.
Please allow a 2-5 weeks turn around time, depending on piece purchased.
If interested in how long your turn around time is for piece purchased please contact us and we would be happy to give you an exact time frame.
-
We happily ship from O’ahu, Hawaii
We ship via USPS only. We offer signature services for all packages, please contact us if you’d like for us to add that.
For more info regarding shipping info please refer to our policies
-
Since each piece is handmade and one of a kind we DO NOT offer any returns, exchanges, or refunds.
ALL SALES FINAL
If there is an issue with your order, please reach out to use within 72 hours of placing your order and we will do our best to find a solution.
Your happiness and satisfaction means everything to us.
-
We work with natural shells found off the beaches of our beaches. We also work with all natural and one-of a kind pearls.
Because of this, each piece will vary from one another in color, shape, and texture.
Small imperfections make the most unique and beautiful pieces. No two pieces will ever be the same, we will do our best to match shells or pearls for sets
-
All of our pieces are 14k Gold filled and sterling silver. To keep your piece delicate and timeless please follow:
remove before swimming, bathing, and working out. (if you wear in the ocean, rinse off with fresh water and dry)
Avoid putting harsh chemicals, lotions, and perfumes directly on your piece
Store in a dry, air tight container when not wearing
Regularly clean with warm water and light soap. Polish with a polishing cloth to maintain shine.
-
That is no problem, and we understand accidents happen all the time!
WE OFFER FREE FIXES!
If your piece breaks please email us or contact us via instagram and we would be more than happy to fix your piece for free!
-
If you have any questions or inquiries please go to the ‘contact us’ page and fill out the form. We will get back to you in 48-72 hours.
You can also contact us via instagram.
-
Yes, we do! If interested please inquire via email or instagram.